How to Reach Us
We're available to help
Questions about our service, your privacy, or the reverse mortgage process? Reach out by email or phone.
What to Expect
Here's how we respond
When you reach out, here's exactly what happens — simple, transparent, and no pressure.
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You reach out by email or phone
Send us an email at support@reversemortgageplanet.com or call us during business hours. Tell us what's on your mind — there's no wrong question.
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Our team reviews your inquiry
A real person reads every message. We aim to respond within one business day — often much sooner. No bots, no auto-replies that don't help.
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You get a clear, jargon-free answer
We explain everything in plain English. No obligation, no sales pitch — just the information you need to make the right decision for yourself.
Ready to explore your options?
See your free HECM estimate in minutes
No commitment. No credit check. Just a personalized number based on your home and age.